01What cookies and local storage are
Cookies are small files that a website stores in your browser to remember information between visits. Local storage serves a similar purpose: it keeps data on your own device, without automatically sending it to the server on every visit.
Depending on their purpose, they can be necessary (without them a feature you asked for cannot work) or optional (analytics, personalization or advertising). Necessary ones do not require your consent; optional ones do.
02What we use on ashperion.com
Our website does not set cookies. It only uses your browser’s local storage for these features, and only if you use them:
| Name | Type | Purpose | When it is created | Duration |
|---|---|---|---|---|
ash_chat_sid | Local storage · necessary | Random identifier for your live chat conversation. It lets you see our team’s replies and keeps your conversation available if you reload the page. It does not contain your name or any other personal data. | Only when you open the live chat. | Until you delete it from your browser. |
lang | Local storage · necessary | Remembers the language you chose (Spanish or English) so the website is shown in that language on your next visits. It only stores “es” or “en”. | Only when you choose a language with the ES / EN switch or open a link that specifies one. | Until you delete it from your browser. |
lfx | Session storage · necessary | When you switch languages, it briefly remembers which section of the page you were on, so you are shown that same section in the other language. | Only when you switch languages with the ES / EN switch. | Deleted as soon as the page loads in the new language. |
The website also loads some code libraries from a content delivery network, and fonts from our own server. None of them set cookies through our website. The delivery network receives the technical data of your connection (such as your IP address) in order to deliver those files, as explained in our Privacy Policy.
03Third-party services
When you leave our website through a link, for example to WhatsApp, Telegram, Instagram, LinkedIn or TikTok, those services may use their own cookies under their own policies. We do not control those cookies or access the information they collect.
04How to control or delete this data
You can delete local storage and cookies for any website from your browser settings, usually under privacy or “site data”. You can also set your browser to block them.
If you delete ash_chat_sid, the live chat will start a new conversation the next time you open it. The rest of the website will work the same. If you delete lang, the website will be shown in Spanish again until you choose another language.
05If we add optional cookies
If we decide in the future to measure visits or use other tools that set optional cookies, before turning them on we will:
- Update this policy with the details of each cookie, its provider, its purpose and its duration.
- Show you a notice so you can accept or reject each category, with both options equally easy.
- Let you change your decision at any time.
06Changes and contact
We will update this policy whenever the cookies or storage used by the website change. The version and effective date appear at the top of the document.
If you have any questions, write to us at [email protected]. For anything related to your personal data, see our Privacy Policy.